Faq

What size should I get ?

Here is our Size Chart:

We’re always here to help guide you, but the most accurate way to choose your size is by taking your own measurements and comparing them to the size guide on each product page. This ensures you pick the best fit with confidence.

Care Instructions ?

To preserve the quality of your garment, turn inside out and fully zip before washing to protect zipper hardware. Machine wash cold, wash separately. Air dry only.

When will I get my order?

Processing time: 1-2 business days. All orders are shipped via ** Priority Mail 1–3 business days**. A tracking number will be provided to you by email once your order has shipped.”

Need help with your order?

Received a damaged or incorrect item?  Need an exchange or refund?

Email: Contactpreferencebrand@gmail.com Please contact us within 7 days of you receiving your order. Be sure to include your name, order number, and clear photos of the item so we can assist you as quickly as possible

Exchange/ Refund Qualifications ?

All items must have original tag attached in order to be qualified for a refund.

Lost, Stolen, or Delayed Packages

PREFERENCE is not liable for packages once transferred to the carrier.